Benjart Reviews

I've consistently received top-notch service from Benjart and have shopped with them many times. First off, their products are top quality; I’m a big fan of the brand, the logo is just perfect, and the packaging is impressive! That’s why I keep coming back for more!

I’ve been really amazed at how fast the delivery is after placing an order, and I often mention this when chatting about Benjart.

Recently, I ran into a hiccup with my delivery from DPD, which had me feeling pretty annoyed since my order was sent back. However, Benjart got back to me within a day with a solution and were super apologetic, even though it wasn’t their fault. Big shoutout to John in customer service for your help!

I’m quite shocked by the low ratings and negative reviews I’ve seen because my family has been buying from Benjart for a couple of years now, and we absolutely adore our items.

I’ve never faced any problems with quality, delivery, or customer service, which is why I felt compelled to share my experience. I’m excited about future purchases with Benjart since they’re one of my go-to brands.

I have had nothing short of excellent service from Benjart and have purchased from them on numerous occasions.
Firstly their products are high quality, I love the brand, the logo is everything and the packaging is great! This is why I keep coming back for more!
I have been surprised and impressed by how quick delivery is from the point of purchase which I often speak about when telling anyone about Benjart.

I recently had an issue with my delivery from DPD which i was pretty frustrated at because my order got sent back. Benjart responded to my email within 24hrs of my email with a solution and were apologetic despite it not being their fault. A huge thank you to John in the customer service department for your recent help!

I am very surprised at the low rating and poor reviews I have read as my family have been purchasing from Benjart for a couple of years and we love our pieces.

I have never had an issue with quality, delivery and most recently customer service which is what drove me to write a review on the brand. I look forward to future purchases with Benjart as they are one of my most trusted brands.

I got a fresh jacket and jumper, but they’re already showing signs of wear after just a handful of uses. The logo on the jumper is flaking off, and I haven't even put it through the wash yet.

Brought brand new jacket and jumper and it already wearing out despite only wearing it a few times. The brand logo on jumper is peeling off, haven’t even washed it yet

Honestly, it's terrible. I was satisfied at first, but once I encountered an issue, my emails went unanswered. This company seems more interested in cash than in assisting its customers. Every time I reach out, I get crickets. Just a mediocre brand that’s lost in the crowd.

Actually rubbish service was happy until I had a problem then any e mail I’ve sent ignored
This brand is for money and not to help any of its customers either
Any time I e mail no reply
Mediocre dead street brand

The communication was pretty poor; my order got confirmed for eight days, and I had to really push to get any tracking details. On the day I was supposed to receive the item, I ended up shelling out a hefty tax, which added a few more days to the wait. This really made me think twice about buying anything else. In the end, it took about two weeks to get a tracksuit shipped from just next door.

Sloppy communication, order was confirmed for 8 days and I had to beg for tracking information. I had to pay a large sum of tax on the same day the item was meant to be delivered which meant it will take extra few days from time of paying tax. This made it less desirable to purchase anything. Overall takes around two weeks to get a tracksuit shipped basically next door.

The service is really poor; it's been a whole week since I made my purchase, and my order still hasn't shipped. When I reach out to them, I get no response.

Very bad service as it has been a week since my purchase and order has not been sent out for delivery when i contact them no reply

This business seems to be managed by some unprofessional folks who cling to customers' cash and dodge communication for as long as possible. If things don't change, this company won't go far. In my opinion, it's a pretty unpleasant outfit.

This company is clearly runned by some unprofessional thugs that hold onto people money and avoid to communicate with customers as long as they can fix up otherwise your company won't get far in life very nasty company in my own eyes

Honestly, I’d give zero stars if that was an option. My sons were all hyped about Benjart during the Black Friday sales, so being the good dad, I dropped over 300 bucks on their clothes. But guess what? I still haven’t seen the items, and Benjart hasn’t sent the clothes back or refunded me. I wouldn’t treat a dog this way, let alone a customer. And yeah, this whole mess started back in November, can you believe it? These guys have me running around like a fool trying to get my stuff. I’ve sent more than 20 emails, and they don’t even have a call center! At this point, I don’t even want the clothes anymore. I’m just gonna go on every site I can to warn folks about my experience and hope nobody else wastes their cash on you. You’re a disgraceful fake company.

If I could have put no starts, I would have. Black Friday deals with my sons and they wanted Benjart. Me being the good father buys them over 3 bills worth of clothes. I haven’t received the items and benjart hasn't re sent the clothes or refunded my money. I wouldn’t treat a dog the way I have by this so called business. Oh yh, this was in November lol. These punks have got me chasing them for my stuff like some beggar. Sent over 20 emails and this company ain’t even got a call centre. I don’t even want the clothes anymore I’m just going to on every site telling consumers of my experience and hope know-one spends anymore money with you. You disgusting fake company.

I haven't gotten my order yet, and I've dropped over £5000 with you last year. All I get is a pathetic 20% discount, which just doesn't sit right with me. First off, I had to pre-order, and now this mess. Plus, I bought a Mystery Box a few months back and ended up with two small items and one XL. That mistake was never fixed. Do I really need to switch back to Trapstar and Manier de Voir? I just don’t feel appreciated as a customer! It’s really frustrating because every time I buy something, I expect it to be limited edition, but you keep releasing jackets at a lower price just a couple of months later. That’s not cool for the money I’m shelling out. For instance, I bought the blue camo jacket two years ago for £180, which was a stretch for me, and now you've dropped it to half price multiple times this past year. Stop making what I buy lose its value later on! I'm really let down by your service this year; this could be my last order. 😔